Location: Maidstone

Salary:  Salary dependent on experience

Hours: 37 hours per week

Closing Date: 26th August 2019

 

Apply Now button as an image.

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Cantium Business Services Information Communication Technology (ICT) Department provides support to Kent County Council which includes over 10,000 customers, based at numerous sites across Kent, including 762 schools. The key objective of ICT is to effectively maintain and support the IT infrastructure, whilst ensuring our customers receive an efficient, friendly and professional service.

A new and exciting opportunity has become available within the Service Operations function for Senior IT Operations Enterprise Systems Admin. Working as part of the Enterprise System teams you will be working in a fast-paced environment, supporting a variety of Microsoft Technology platforms.

Key Responsibilities:

  • Support the following infrastructure services.
    • Azure and Office 365
    • Active Directory / Group Policy
    • Exchange
    • SharePoint
    • Skype
    • SCCM
    • DNS / DHCP
    • MBAM
    • Windows 10
  • Ensure that complex high impact enterprise system problems are investigated, diagnosed and resolved, referring to customers, users, other staff and suppliers as necessary.
  • Support the Enterprise Systems Team Manager ensuring the work of the team is planned and evaluated and junior members of the team are mentored.
  • Take a pro-active and preventative approach to monitoring the ES ICT infrastructure.
  • Providing support to Project Managers on allocated projects as required.
  • Participating in the ES Daily rota
  • Write, maintain and follow procedure documents.
  • Liaise with external 3rd Parties
  • Develop and maintain customer and 3rd party relationships.
  • Work in a disciplined and structured manner in accordance with ITIL based service management processes.

You will need to demonstrate an excellent command of written and spoken English along with a professional and confident telephone manner. ICT operates between the hours of 8.00am and 5.30pm, Monday to Friday. The role will also require the candidate to be on call as part of 24/7 support rota system.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Closing Date: 26th August 2019

To apply for this role, please click the ‘Apply Now’ button below, or send your CV and expression of interest to william.white@cantium.solutions, with the subject line of: “CV and expression of interest submitted for Senior IT Operations Enterprise Systems Administrator Ref- IT001”.

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