Robot and Human Hand working together

Robotic Process Automation (RPA) is often used to automate data entry tasks. Automating data entry increases validity, flexibility and creates efficiencies in processes. Using RPA to innovate your DBS application process doesn’t have to be costly and is already being used by suppliers in the market. If your team are already processing over 1,500 checks per year, you can innovate your DBS application process by using Robotic Process Automation.

Become a DBS E-Registered Body

The Disclosure and Barring Service (DBS) enable e-registered bodies to upload and submit their DBS applications in bulk, via the “e-bulk gateway”, a system created by the DBS to receive checks in batches electronically and return the results to the originating system. The advantages of using the e-bulk service are:

  • Faster results – reducing the average processing time for DBS checks
  • Secure system – Fully hosted, maintained and compliant system, available 24/7
  • Cost savings on staff resources and administration fees
  • Improved experience – User-friendly processes for applications, ID verification and submission. Plus, they are all completed online

Your organisation can become an e-registered body if you meet the following criteria:

  • Submitted more than 1500 applications in any rolling 12-month period in the last 18 months
  • Has a payment on account facility with the DBS
  • Authorisation from the Lead Countersignatory
  • Willing to develop or already has sufficient IT infrastructure to be able to send applications electronically to the DBS

Cantium has significant experience as an e-registered body and e-broker with our DBS application service, HRSelect EmploymentCheck. As well as having developed software that is fully compliant in sending applications electronically to the DBS, we have worked with many organisations to help them obtain e-registered body status. Cantium is proud to be the only public sector organisation that is an approved DBS e-broker.

RPA Enhanced DBS Application Solution

Find out how Hampshire County Council innovated their DBS application process with our HRSelect EmploymentCheck service.

The DBS’ e-bulk gateway enables your team to process high volumes of DBS checks quickly and efficiently by using a solution that encourages growth and reduces your costs. However, by adding RPA and online validation into the solution, error rates can be reduced to less than 0.02%, which is what Cantium has seen with its customers.

if your team is spending all day processing DBS checks, you can integrate RPA into the solution which will gather all required checks and send them to the e-bulk gateway on your behalf. This can reduce your admin time to 10 minutes, twice per day. This will provide your team with more time to focus on delivering good customer service, rather than chasing documents and performing time consuming tasks.

Cantium partners with organisations to gain a deeper understanding of organisation-wide operational goals and processes, as well as their day-to-day challenges. We then deliver a bespoke solution that uses Cantium’s market-leading system, a white box SaaS solution, where Cantium acts as the E-Broker.

If you’re looking for a cost-effective way to deliver higher levels of customer satisfaction, reduce error rates and administration time, get in touch with our DBS experts on 03000 411 115, or send an email to sales@cantium.solutions.