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Robotic Process Automation (RPA)
What is Robotic Process
Automation (RPA)?
Robotic Process Automation (RPA) is the technology that allows humans and robots, or computer software, to work together to automate certain business tasks. Often also referred to as Business Process Automation, you can use RPA technology to automate repeatable, day-to-day tasks to drive efficiencies in your organisation.
The ability for computers to automate tasks is nothing new, however, you can now start making data-driven decisions by using RPA solutions with Machine Learning and at a much faster rate than ever before. Structured and unstructured datasets can now be analysed and patterns identified within a few days of implementing a solution that can bring your data to life, meaning decisions can be made in near real time and at a fraction of the cost.
How Does Robotic Process Automation Work?
The “robot” in Robotic Process Automation is a piece of software that runs on a computer or server, in the cloud or on your business premises. RPA is business process automation, where a set of instructions are defined for a robot to perform, whenever you need it to perform them. These robots are able to complete these tasks without error, at speed and at a high volume. Often, this provides your team with the time to focus on more important tasks that are of higher value.
By working with RPA implementation experts such as Cantium, your processes can be streamlined and the instructions are set up for you, allowing you to continue focusing on the day-to-day running of your business. Cantium provides RPA services including consultancy, service design, project management and implementation services. We will also ensure that your automation is resilient, with minimal downtime with robots that have error handling and troubleshooting, including instant self-healing capabilities.
The Best Way to Implement RPA
At Cantium, we believe that the best path to automation within a business follows three phases.
Unoptimised Automation
The first phase of automation is unoptimised. During this phase, your processes have been optimised but they haven’t yet been refined to maximise the benefits they can provide.
Optimised Automation
Next, you should optimise your automation by taking advantage of RPA technology. During this phase, most businesses can still expect to see a benefit of time returned and increase in productivity of over 50% per process automated.
Artificial Intelligence (AI) Enabled Automation
Finally, enabling Artificial Intelligence (AI) within your automations means that your process now makes knowledge based decisions from the data it is provided with Machine Learning and cognitive data analysis.
The key part of these phases is getting the data into a structured format that can be processed in a repeatable way. This will begin to change the way that your staff interact with their systems and will require them to work in a different way to drive further efficiencies.
How Can I Use Robotic Process Automation
You can automate any repetitive task or rule-based business process; the list of examples for daily business tasks that can be automated is extensive, however, below we have identified some common tasks that are automated.
- Processing forms and data entry
- Compliance reporting
- Accounting and financial reporting
- Data migration
- Billing and invoice generation
- Revenue cycle management
- Managing annual leave
- Employee onboarding and offboardin
- Allocation of tasks
- Sales orders
- Customer queries
What Are the Benefits of RPA?
Increased productivity and efficiency
Your organisation will have an efficient Automated Intelligence (AI) worker that can be productive around the clock.
Speed up processes & reduce costs
Processes can be streamlined with automation, which increases the speed of completion and reduces your associated costs.
Automation of repeatable tasks
The repeatable tasks that your members of staff complete can be automated, freeing them up to complete more important tasks.
Increase quality by eliminating keying errors
Humans can reduce the number of keying errors they make, whilst robots are able to eliminate the errors to ensure data quality.
Staff are free to perform higher-value tasks
With your staff having more time to perform tasks that are more important to your organisation, they will provide more value.
24/7 virtual workforce leads to a better customer experience
With computer software working without interruption, you can deliver more efficient services.
Low-code or no-code RPA implementation
Ensuring a friendly user experience, no-code programming takes less time and is simpler for your staff to learn.
Error handling and troubleshooting, including instant self-healing capability
Ensuring that your automation is resilient, with minimal downtime.
Our Sectors
We are proud of our public sector heritage which enables us to provide solutions to the common problems that public sector organisations face. We will work with you to deliver a tailored service that works for you.
Get in Touch
To find out more about Robotic Process Automation or how we can support your organisation with Digital transformation, please get in touch by using the form below.