Traditionally, businesses have relied on in-house IT management to keep their technology running efficiently. It has typically been assumed that an in-house team knows the business better than anyone else, however as the technology landscape grows increasingly diverse and complex, another route to successful IT management is now on the agenda.
Increasing numbers of organisations are now understanding the true value of outsourcing their IT management through IT Managed Services. Growing businesses recognise their own teams often lack the resources, time and knowledge to efficiently manage their own systems, whilst remaining cost-effective. For these businesses, a smarter solution is required – IT Managed Services.
What is outsourced IT management and what are their responsibilities?
Outsourced IT management involves taking on another company, known as a Managed Service Provider, or IT Service Provider, who remotely manages a business’ IT systems. Responsibilities can range from managing network and connectivity services, and cloud services, to monitoring and managing security, to name a few.
Outsourced IT managed services predominately benefit smaller businesses, who may not have adequate in-house resources or knowledge. However, this does not mean to say medium to larger scale organisations can’t also reap the benefits of outsourced IT management.
Aside from unloading an unnecessary amount of stress, IT managed services can help a business stay up to date with all the latest rules, regulations and updates, reduce and control costs, save time, and keep a business secure and compliant with the latest regulations, such as the GDPR.
IT managed services are provided by experts
It is an IT Services Provider’s responsibility to keep up with the pace of technology’s ever-changing landscape, so in-demand business owners don’t have to. Choosing IT managed services allows a business to access a large team with specialist skills who are available on demand.
Many IT Service Providers much like ourselves will have qualifications and certifications that in-house staff may not have, such as a Microsoft Certified Systems Engineer (MCSE). Certifications like these are great indications of skilled and hardworking experts, having undertaken extensive training and exams.
IT managed services can save time
Running and managing a successful business is just one challenge; handling a business’ IT infrastructure is another. Business owners should be able to prioritise running their business, without the need to focus on IT issues. Most organisations are now completely reliant on technology for their daily operations, meaning it should be a priority. Yet, quite often time can be wasted on inefficient and out of date IT systems handled by under-qualified staff. Managed IT services offer a solution to this, whilst having notable positive effects on staff morale and ultimately, the bottom line. The saying “Time equals money” comes to mind!
IT managed services can reduce and control costs
Training staff in IT management can be costly, but when a business outsources IT managed services, there’s no need to pay for training.
IT manage services allows a business to control their costs as they are likely to pay for them at the same fixed monthly price. Additionally, with IT service providers managing the technology infrastructure, less problems are likely to arise, providing cost savings in the long-run.
IT managed services can improve securing and compliance
IT managed services may be outsourced solely for digital security management, and it’s not hard to see why. The 2019 Data Breach Investigations Report highlights that 43% of cyber-attacks target small businesses. Perhaps one of the reasons for this is because hackers expect small businesses to have poor cyber security.
However, taking on IT managed services ensures the highest security will always be in place, and it will stay secure following updates. IT service providers know how to keep digital security stronger than anyone else and are aware of the threats that cyber-criminals pose to businesses. With pro-active security plans and procedures that IT service providers already have in place, cyber-attacks on businesses will be much less likely. Saving you worry, time and cost.
At Cantium, we offer a one-stop-shop for all IT requirements, from IT strategy, to VoIP solutions.
If you’d like to find out more about how we can help manage your IT infrastructure, or more reasons why business should use an IT managed service, do not hesitate to get in touch with us now.