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Public Sector Fully Managed IT Service Provider

We provide fully managed IT services and solutions that focus on creating cost efficiencies and improving your back-office operations. By working in partnership with public sector bodies, we take care of your IT operations and enable you to focus on delivering an exceptional citizen customer experience.

We start by embedding our experts into your organisation to understand your processes and assess your requirements based on the challenges that you are facing. From there, we work in partnership with your teams to provide resource and capacity to the areas that you are struggling with and can increase our support to provide a fully managed and outsourced IT service.

Our services include access to our ITIL accredited and 4-star SDI certified service desk. We can also provide full management of problems, incidents, changes, releases and capacity. We specialise in providing local authorities with full IT service management and have provided this service to Kent County Council alongside several schools for over 30 years. Find out more about Who We Are, and Cantium’s transition as a Local Authority Trading Company.

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Working in Partnership with Local Authorities

Cantium has worked in partnership with Gloucestershire County Council (GCC) to deliver their business-wide digital transformation programme. The programme aims to transform and improve IT services for council staff, customers, and strategic partners, and increase the value of GCC’s business processes and public interactions through digitalisation and improved management of its service assets.

Cantium were engaged in supporting with the:

  • Service Design and Implementation
  • Technical Architecture Assurance, Strategy and Roadmap
  • Programme Management

Our partnership approach was key to the achievement of the programme goals.

One of the best things about working with Cantium is their partnership approach, enabling us to exit the existing managed service contract, transition services to a new provider, and stand up in-house functions within tight deadlines.
- Mandy Quayle, Director of People and Digital Services, Gloucestershire County Council
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Benefits of Cantium’s Managed Services

Cantium has 40 years’ experience of being integrated within and supporting, the public sector. This means that our teams have unparalleled experience in supporting local government teams and applications from the inside. Furthermore, for over 35 years, we have worked closely with schools, providing support services and solutions that have innovated education delivery and the back-office.

We want to continue serving the public sector and create long-term working partnerships with local authorities and educational establishments that generate a positive social and economic impact on the communities we serve. This includes providing value for money services to the wider public sector and their supply chain to drive public sector IT excellence.

Our customers and relationships that we build are important to us, and we want to exceed your expectations while providing great value for money. We are committed to delivering outstanding customer service, and strive to be Fast, Connected, Customer-Led and Insight Driven.

Cantium can help you to take back control of your ICT and our experts have the knowledge and experience to transform your business. Our knowledge of your business functions, application stack, budgets, complexity, and scrutiny help us to better understand your business needs and challenges.

Business Continuity and Disaster Recovery

Cantium’s Remote Backup and Disaster Recovery service offers your organisation an industry-leading backup and restore solution with full protection for all of your environments. We can provide backup, disaster recovery, and secure data access with solutions for physical, virtual, and cloud servers. This includes backup software, storage management, secure file sharing, and system deployment.

Our Disaster Recovery service supports physical, virtual, and cloud environments, across hosted, on premise or hybrid solutions. Data and applications are protected from all disaster scenarios, including malware and Data Centre outages.

Protecting our customer’s data is of paramount importance to Cantium, across all our services and sectors. Responsibility and openness when providing backup and restore services lies at the heart of every partnership we share with our customers.

Our service is flexible, meaning you will benefit from a bespoke offering that is optimised for your organisation’s individual needs. Testing and simulations are performed regularly, ensuring that our service is robust as possible. Our solution utilises the world’s best solutions to optimise your data protection and protect your organisation from cyberattacks and failures, disasters, and outages.

Benefits:

  • Full disaster recovery protection for all your virtual, on-premise, or hybrid environments
  • Data recovery following cyber events and disasters
  • Flexible restore options to meet your business requirements
  • Flexible Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) based on your requirements with the capabilities
  • Disaster recovery simulation without impacting your services
  • Support for Windows, Linus, Mac, iOS, and Android
  • Complete backup of systems, files, folders, and SQL databases
  • Protection from malware attacks and data centre outages

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Get in touch

If you have a question about our services, or would like a free consultation and discussion around your organisation’s needs, challenges and future vision, get in touch by using our Contact Form.