Application Management Services - Support And Development
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Applications Management, Support and Development

Cantium’s in-house applications management team are experts in Enterprise Resource Planning (ERP) and the management of Local Authority Applications. These teams support, maintain & develop the back office application systems used on a daily basis by Cantium and its clients. These applications include Oracle, EmploymentCheck DBS, TribePad ATS, Business Intelligence, iTrent, and IDOX.

Our dedicated teams have unparalleled experience in supporting local government teams and applications from the inside, including those from People Services (education and social care), Place Services (highways), Customer Services and Corporate Services (ERP), including bespoke web applications developed by Cantium’s Apps Dev team.

Capabilities of the Application Development Team range from obtaining your business requirements, to the design and development of technical solutions to meet these requirements. We are outcomes focused and aim to provide our clients with increased business efficiencies, channel shift, digital services or back office automation systems. These systems are developed using industry standard technologies, incorporating performance, security, accessibility, maintenance, and confidentiality into the solution.

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Mosaic Systems Support and Consultancy

Cantium are experts in delivering System Administration and in-depth Analysis for Mosaic systems. This includes delivering smaller ad-hoc form changes.

We have a proven record of delivering both simple and complex changes with our dedicated team that specialise in Local Authority Applications. Our team has an exceptional knowledge of Mosaic systems, including in-house experts with knowledge of Mosaic integration. Our collaborative and flexible approach to delivery is people-based and provides you with scalable access to individuals or the team as required.

Cantium works to ITIL aligned processes and follows best practice, with over 120 ITIL professionals and over 80 certified Microsoft engineers.

We work in close collaboration with your teams to gather their requirements and perform full system and business analysis. From there, our capabilities range from writing and carrying out detailed test plans, to building forms for Mosaic systems. Our team also has experience of systems implementation, data migration and systems integration for the largest local authority in the UK. Partnered with other Cantium services, our application management services include programme, project and change management, as well as technical delivery and test management.

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Liquidlogic Systems Support and Consultancy

Cantium Business Solutions (Cantium) are experts in delivering implementation, maintenance, support and systems administration for a range of Liquidlogic systems, including LCS, EHM, LAS, Singleview and Trouble Families, Professional Portal, Children’s Portal, and Mobile Applications. Our skilled, knowledgeable, and professional staff have a thorough understanding of the public sector and have delivered complex Liquidlogic transition and implementation support. Our team of experts work directly with your business units and end users to understand their specific business requirements.

We identify opportunities to improve productivity, service quality and simplify business operations, improving efficiency for our customers and ensuring you maximise the benefits of your Liquidlogic applications. Full implementation and transition support can be provided including requirements gathering, project planning, set up and migration, customisation development and post-implementation support including training.

Cantium can provide a tailored Managed Service for your application covering the following services – operations, development, technical, system administration, database administration and service desk support.

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Oracle ERP Support and Consultancy

Cantium Business Solutions (Cantium) has extensive experience of implementation, maintenance, and support of Oracle E-Business Suite specialising in Finance, HR, and Payroll modules and Oracle Business Intelligence to the public sector. These include E-Business Suite versions 11i and R12, OBIEE/OBIA, Business Intelligence Foundation Suite, and Oracle Database Technologies (11G and 12c).

Our team of experts will work with you to understand your business requirements, identify opportunities to improve productivity, service quality and simplify business operations to improve efficiency for our customers and ensure you maximise the benefits of your Oracle E-Business Suite application. Full support can be provided for ERP E-Business Suite Implementation requirements gathering, project planning, set up and migration, customisation development and post-implementation support including training.

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Transitioning from Paper-Based to Efficient Online Workflows

Cantium worked closely with KCC’s Growth, Environment and Transport team to understand their challenges and design an online process to replace their existing process, reduce their temporary staffing levels by 50% during peak times.

Get in Touch

If you have a question about our services, or would like a free consultation and discussion around your organisation’s needs, challenges and future vision, get in touch by using our Contact Form.